Terms and conditions
IntroductionThese Terms and Conditions ("Terms") govern your use of Slotozen Casino (the "Site" or "Service"), including but not limited to, the online casino services offered through the Site.
Purpose of the TermsThe purpose of these Terms is to define the relationship between you (the "User" or "You") and us (Slotozen Casino) in relation to your use of the Site. By using the Site, You agree to be bound by these Terms, which are subject to change from time to time.
Acceptance of TermsYour continued use of the Site after any changes have been made will constitute Your acceptance of those changes. If You do not accept these Terms, please leave the Site immediately and refrain from using it further.
Age and Legal RestrictionsYou must be at least 18 years old (or the minimum age required by law in your jurisdiction) to use the Site. By using the Site, You confirm that You are of legal age to do so. We reserve the right to request proof of age at any time.
Account Registration - Eligibility: To register for an account, You must be a real person and provide accurate information. You must also agree to these Terms in full.
- KYC and Verification Requirements: We may require Know-Your-Customer (KYC) checks, including identification documents and proof of address. Non-compliance may result in suspension.
- Responsibility for Account Security: You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately if you lose control of your account.
Deposits and Withdrawals - Accepted Payment Methods: Credit cards, e-wallets, cryptocurrencies, and bank transfers.
- Minimum and Maximum Limits: Minimum deposit $20. Withdrawal limits: $7,500 weekly and $15,000 monthly (higher for VIPs).
- Processing Times and Fees: Deposits are instant; withdrawals up to 24h. No fees from us, but payment providers may charge.
- Anti-Money Laundering Policy: We enforce AML measures to detect and prevent illegal activity.
Bonuses and Promotions - How Bonuses Are Credited: Automatically upon meeting eligibility requirements (deposit, game completion, etc.).
- Wagering Requirements: Fulfill conditions outlined in bonus terms before withdrawals are allowed.
- Expiry and Abuse Clauses: Bonuses expire after a set period. Abuse or misconduct may result in revocation and additional requirements.
Gameplay and Fairness - RNG Usage: All games use certified Random Number Generators.
- Game Malfunctions: Bets may be voided in the event of malfunction; balances will be restored.
- Limits and Responsible Gaming Tools: Deposit limits, wager limits, self-exclusion options. We may impose further restrictions if gambling issues are suspected.
Responsible Gambling - Self-Exclusion Options: Temporary or permanent exclusion upon request.
- Deposit, Wager, and Session Limits: Available to help control play. Breaches may trigger additional restrictions.
- Help and Support Links: Access resources such as GamCare and other problem gambling organizations.
Prohibited Activities - Bonus Abuse: Includes excessive bets or misconduct tied to bonus exploitation.
- Fraud, Collusion, or Manipulation: Any attempt to influence outcomes, share credentials, or use exploitative software is prohibited.
- Use of Bots or Automated Systems: Scripts, macros, or automated tools are strictly forbidden.
Account Suspension and Closure - Voluntary Account Closure: You may request closure at any time, with remaining funds returned.
- Breach of Terms: Accounts may be suspended/closed immediately for violations. Funds may be forfeited.
- Inactivity and Dormant Accounts: Accounts inactive for 12+ months may be suspended or closed.
Privacy and Data Protection - Information Collected: Personal details and anonymous gameplay data are collected.
- Use and Storage: Data stored securely, shared only with relevant service providers. Erasure rights apply within law.
- GDPR Compliance: If applicable, all GDPR data subject rights are upheld.
Limitation of Liability - Losses: We are not liable for losses due to system errors, malfunctions, or unforeseen events.
- System Errors: Bets placed during errors may be canceled. Winnings from errors may be returned.
- Third-Party Links: We do not endorse external sites; use them at your own risk.
Amendments and Updates - Right to Modify the Terms: Terms may be updated without prior notice. Significant changes may be communicated via email or on-site notices.
- Notification of Changes: Continued use after updates constitutes acceptance of revised Terms.
By using the Slotozen Casino platform, I acknowledge that I have read, understood, and accepted these Terms and Conditions as stated above.